Terms of Service

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Mon - Sat 8:00 - 5:00

At John Plumbing, we value our commitment to providing exceptional residential and commercial plumbing services to our clients. Our mission is to deliver quality workmanship and exceptional customer service, ensuring all our clients’ needs are met. We offer a range of services that include service and repair, new construction, and remodels. With our experience and knowledge in plumbing, we guarantee to handle all your plumbing needs promptly and efficiently.

Our scope extends beyond typical plumbing services in Utah; we also offer kitchen and bathroom remodeling and installation, maintenance and repair of water heaters, drain and sewer cleaning, and inspection and installation of backflow prevention devices.

These general terms reflect our commitment to quality services and excellent customer care. We are committed to transparency in our pricing and pride ourselves on providing honest and affordable pricing.

Service and Repairs

As a full-service plumbing contractor in Utah, we understand that dealing with plumbing issues can be a frustrating and stressful experience. At John Plumbing, we offer a streamlined service request process to make your experience as smooth as possible. All you have to do is call us, and we will respond promptly to resolve your plumbing issues.

Our service fees are honest and transparent, with no hidden costs. We ensure that our customers know our pricing, so there are no surprises. Additionally, we offer a warranty on all our services, providing you with peace of mind knowing you are covered.

At John Plumbing, we are well aware that plumbing emergencies happen when we least expect them. That's why we offer emergency services 24 hours a day, Seven days a week, to ensure we are always available when you need us most.

New Construction

With decades of experience in the plumbing industry, we are confident in our ability to deliver quality plumbing systems installations for new construction projects. We adhere to building code compliance, ensuring that all our installations meet the highest standards in the industry.

Our team of professionals is equipped with the latest materials, equipment, and technologies to ensure that we deliver top-quality work. We also handle all permit applications and inspections to ensure your project complies with all local and state requirements.


We understand that every home is unique, and that's why our remodeling services are tailored to meet our client’s specific needs. From plumbing system redesigns to fixture and appliance replacement, we work closely with our clients to ensure their vision becomes a reality.

So we have a proven process that can be customized to meet your specific remodeling needs. Our team of experts provides exceptional service, ensuring your project is completed within the agreed timeframe.

In addition to our comprehensive remodeling services, we offer additional services, including water filtration, softening, and gas line installation.

Maintenance Program

At John Plumbing, we believe that preventative maintenance is essential to ensuring the longevity of your plumbing systems. That's why we offer a comprehensive maintenance program to help you minimize the risk of unexpected plumbing issues and ensure that your systems remain in top condition.

Our service agreements and fees are transparent, and we ensure that our customers are aware of our pricing upfront, so there are no surprises. Our maintenance program offers several benefits and advantages, including priority service, discounted repairs, and improved efficiency.

To ensure the success of our maintenance program, we require that customers meet their obligations under the service agreement, including regular payment of fees, accessibility to the premises, and observance of safety protocols.

Payment and Financing

We understand that unexpected plumbing issues can be a significant financial burden, and that's why we offer flexible payment and financing options to our customers. Our payment policy is straightforward, and we accept a variety of payment methods, including credit cards and checks.

If you cannot pay for our services upfront, we offer flexible financing options to help you manage the cost of your repairs or installation. We work with reputable financing companies to ensure our clients get the best rates.

In the event of late payments, we have a comprehensive late payment and collection policy to ensure that our customers honor their payment obligations.

Warranty and Guarantee

At John Plumbing, we stand by our quality service and commitment to providing reliable plumbing services to our valued customers. We offer the following warranties and guarantees for your peace of mind:

A. Workmanship Warranty: We offer a 30-day service warranty on all services performed by our experienced technicians. If any issues arise during this period, we will promptly address them at no additional cost.

B. Manufacturer Warranty: In addition to our service warranty, many of the products we install come with manufacturer warranties. We will inform you of the specific warranty and ensure you have all the necessary information to receive any eligible manufacturer warranty claims.

C. Guarantee Policy: At John Plumbing, we are committed to providing outstanding customer service. If for any reason you are not satisfied with our work, please let us know, and we will do everything in our power to make it right.

D. Exclusions and Limitations: Our warranties and guarantees do not cover damage caused by misuse, neglect, or natural disasters. We reserve the right to determine the cause of any issues covered by our warranties and guarantees.

Privacy Policy

We take the privacy and security of your personal information very seriously. Our privacy policy outlines the following measures that we take to protect your information:

A. Information Collection and Use: We will only collect personal information necessary to provide you with our plumbing services. Any personal information we collect will remain confidential and not be shared with any third parties.

B. Confidentiality and Security Measures: We employ industry-standard measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.

C. GDPR Compliance: We fully comply with the General Data Protection Regulation (GDPR) provisions.We respect your right to control the use of your data, and we will always provide you with the option to opt out of any communications we may send you.

D. Data Sharing and Transfer: We will not share your personal information with any third parties unless required by law or to provide you with the services you have requested.

Terms and Conditions

By using our plumbing services, you are agree to the following terms and conditions:

A. Acceptance of the Terms and Conditions: By using our services, you accept and agree to be bound by these terms and conditions.

B. Amendments and Modifications: We reserve the right to modify or amend these terms and conditions at any time. Any changes will be communicated to you via our website or by email.

C. Disclaimer and Limitation of Liability: We make no warranties or representations of any kind, express or implied, regarding our services. We shall not be liable for any damages or losses arising out of or in connection with the use of our services.

John Plumbing is committed to providing our customers high-quality, reliable, and ethical plumbing services. Our Terms of Service outline the terms and conditions of our services, warranty, payment, and privacy policies. By accepting these terms, customers agree to our guidelines and regulations. For any inquiries or concerns, please contact us.


John Plumbing is a full-service plumbing contractor with 15+ years experience in the plumbing trade. We Serve Northern Utah in Box Elder, Cache, Weber and Davis counties.

Contact Us

(435) 279-7439
Mon - Sat 8:00 - 5:00
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